The Bank of Industry (BOI) today, Friday 2 October 2026, launches the MyBOI Portal at 12 noon. The new digital platform is designed to simplify access to BOI’s financing facilities, enhance customer experience and support more efficient processing of financing applications.
From 12 noon, MyBOI Portal will enable existing and prospective customers to access BOI’s financing facilities, including conventional loans and Non-Interest Banking facilities, through integrated web and mobile channels.
What Customers Can Do on MyBOI Portal
Through the portal, customers will be able to:
- Register and complete applicable onboarding and assessments
- Submit financing applications and required documentation
- Receive updates on the status of their applications
Speaking ahead of the launch, the Managing Director/Chief Executive Officer of BOI, Dr. Olasupo Olusi, said: “MyBOI is more than a technology platform; it represents a transformation in how businesses experience the Bank of Industry. Time has an economic cost for businesses. By simplifying access, improving information flow and reducing avoidable delays, we want financing to reach businesses when it can make the greatest difference. Ultimately, this is about better customer experience and greater development impact.”
MyBOI Portal is designed primarily as a self-service platform, enabling customers to engage with BOI conveniently without the need for physical visits. FAQs and User Manuals are available on the portal to guide customers through the process.
BOI noted that timely processing also depends on the completeness and accuracy of the information and documentation submitted, as well as on meeting applicable eligibility requirements. Customers are therefore encouraged to provide complete and accurate information to avoid unnecessary delays.
Accessing MyBOI Portal Safely
From 12 noon today, customers can access MyBOI Portal through the official BOI website or by downloading the official MyBOI Mobile App from the Google Play Store and Apple App Store.
Customers are advised to:
- Access MyBOI only through official BOI channels
- Avoid links from unverified sources
- Never disclose passwords, One-Time Passwords (OTPs) or login credentials to third parties
Customer Support and Transition
Customers who need further assistance after consulting the FAQs and User Manuals can contact BOI Customer Care through the Bank’s official customer service channels. Where guided or in-person support is required, Customer Support Desks are available across BOI State Offices nationwide.
Existing customers with applications submitted before the launch should continue with the existing process and should not resubmit those applications through the portal. To support a smooth transition, BOI has established a post-go-live hypercare arrangement and a MyBOI Situation Room to monitor platform performance, cybersecurity, customer experience and application flow, and to coordinate the timely resolution of emerging issues.
The launch reinforces BOI’s commitment to leveraging technology to make development finance more accessible, responsive and customer-focused, while strengthening its capacity to support businesses and deepen development impact across Nigeria.
About Bank of Industry
The Bank of Industry Limited is Nigeria’s foremost development finance institution, with a mandate to transform the industrial sector through financial and business support to enterprises. Its financing supports the establishment, expansion, diversification, modernisation and rehabilitation of enterprises, with development outcomes including import substitution, poverty alleviation, job creation and economic diversification.
Theodora Amechi
Divisional Head, Public Relations
+234 0201 271 5070 Ext. 2887
strategiccommunications@boi.ng